How We Use Your Information
To provide, improve and personalise your experience.
People
Privacy
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Privacy
Progress
Together
How We Use Your Information
How We Use Your Information
We use your information to provide and improve our services, personalise your experience, communicate with you, and keep our platform safe and secure.
We use your information to:
Provide and manage your account
Process transactions and bookings
Improve our website and services
Personalise your experience
Send important updates and notifications
Respond to your enquiries and support requests
Keep our community safe and secure
Comply with legal obligations
Our legal basis
UK data protection law requires us to have a valid reason (a “legal basis”) to use your information:
To run your account and the community: this is necessary to provide the service you signed up for under our Terms and Conditions.
To keep the community safe, prevent fraud and improve our services: our legitimate interests, which we balance against your rights.
To send newsletters and marketing emails: your consent. You can withdraw it at any time using the unsubscribe link in any email.
To meet legal requirements: our legal obligations.
Sensitive information
Some information you share, such as your ethnicity, health or religious beliefs, is “special category” data under UK data protection law. We only use it to provide the community features you choose to use, with your explicit consent, and you can remove it at any time.
We will only use your information for the purposes described in this policy.
